AI-powered virtual assistants for reducing customer frustration in online grocery shopping
Online grocery shopping can be frustrating due to long delivery times, out-of-stock items, and inaccurate substitutions. An AI-powered virtual assistant that assists customers in real-time, provides personalized recommendations, and ensures accurate order fulfillment can reduce frustration and enhance the online grocery shopping experience. Market size: The global online grocery market is projected to reach $123 billion by 2027, growing at a CAGR of 16.8% from 2020 to 2027.