Real-time emotion analysis for online customer support
Frustration due to miscommunication in online customer support can be resolved by using real-time emotion analysis technology. This AI-powered solution can analyze customer's emotions during text-based conversations, helping support agents understand and respond better. Market size: The global customer experience management market is projected to reach $32.49 billion by 2027, with a CAGR of 17.6% from 2020 to 2027.