Streamlining the process of returning online purchases
Returning online purchases can be complicated and time-consuming, leading to frustration among consumers. A startup could create a platform that simplifies the process, making it quick and convenient for customers to return items. This could include providing pre-paid return shipping labels, coordinating pick-up schedules, and offering item-specific return instructions. The estimated market size for the e-commerce industry is projected to reach $4.5 trillion by 2021.
Customer experience
United States
