🚀 Big News: The Customerly Mobile App is Here! 🎉 We’re thrilled to announce the launch of the Customerly Mobile App, giving you the power to manage your customer conversations—and your AI models—on the go! Now, you can deliver faster, smarter support from your mobile device, wherever you are. 🌍 Customerly is officially the first app to bring advanced AI-powered capabilities to mobile customer service. Whether you’re handling a high-volume inbox, collaborating with your team, or just looking to save time, this app is designed to make support effortless and efficient. What Makes It Game-Changing? Here’s what sets the Customerly Mobile App apart: ✅ AI-Powered Responses on the Go Generate professional replies, summarize conversations, and craft messages in seconds—directly from your phone. ✅ Effortless Multi-Inbox Management Stay organized and switch between inboxes seamlessly, no matter how many conversations you’re juggling. ✅ Real-Time Team Collaboration Coordinate with your team on the move using @mentions and internal notes. Alignment has never been this easy! ✅ Advanced Search & Filters Quickly locate and organize conversations with smart filters that save you time and effort. Ready to Revolutionize Your Customer Support? The Customerly Mobile App is more than just an update—it’s a new way to handle support. Your customers deserve quick, thoughtful responses, and now you can deliver them anytime, anywhere. 📲 Download the app today and experience the next level of customer service. #Customerly #AI #CustomerService #MobileSupport #Innovation
About us
Customerly is the first complete AI-powered support and engagement platform that dynamically switches between AI Assistants and Mission-Based AI Agents to automate customer interactions with precision. Unlike traditional chatbots, our AI understands intent, executes specialized workflows, and seamlessly escalates to human teams when necessary—eliminating unnecessary back-and-forth and optimizing resolution times. Beyond AI-driven automation, Customerly empowers businesses with advanced customer success tools, including NPS & CSAT surveys, in-app feedback collection, and email marketing automation to proactively engage and retain customers. Our intelligent platform enables businesses to not only support customers efficiently but also drive long-term success through personalized outreach, proactive assistance, and customer insights. With powerful customizable workflows, deep customer analytics, and multi-channel engagement tools, Customerly helps businesses scale their customer relationships like never before. Whether you need AI-powered customer service, automated success surveys, or targeted email marketing, Customerly is the ultimate all-in-one platform to maximize customer satisfaction and retention.
- Website
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https://www.customerly.io/?utm_source=Linkedin&utm_medium=social&utm_campaign=pageurl
External link for Customerly
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Headquarters
- Dublin
- Type
- Privately Held
- Founded
- 2017
- Specialties
- Customer service Live Chat, Email Marketing, Sales Funnel, Surveys, Business Intelligence, Automations, Lead Generation, ai chatbot, Conversational AI, and AI Customer Service
Locations
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Primary
Get directions
Dublin, IE
Employees at Customerly
Updates
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Customerly reposted this
Stellar Ul/UX design for SaaS & startups—Cancel anytime, pay as you grow 🌱🚀 Agency owner w/ 20+ years in UX. Partners have raised $20M+ with 3x exits.
Today, we're diving into a topic we all dread – customer breakups 😱 Like losing a significant other, a departing customer can sting after all that effort. But don't worry! I've got three signs to watch out for so you can take action before it's too late. 3 signs your customer might be breaking up with you 👇 Okay, let's get into it. First Red Flag… 1️⃣ They're just not that into you... The first red flag is a lack of engagement. If your customers are going MIA or not showing up much, it's time to reach out and rekindle that spark. 💡UX Tip: Use push notifications or emails to get your users into your product and to help them reach that 'aha' moment. 2️⃣ One-way conversations If they're ghosting your emails or hitting unsubscribe, they might have lost interest. Revise your content strategy to get back on track. 💡UX Tip: Talk to your customers and figure out their needs. If you focus on their problems, be vocal about how you've solved them. 3️⃣ Something's just... off! The final red flag is when something feels off – like lower satisfaction scores or unhappy comments. Address any tech troubles and let them know they matter to prevent churn. 💡UX Tip: Use an in-app chat like Intercom or Customerly to address user concerns. Think I missed a flag? Let me know in the comments! 👇 #saas #ux #design #startups
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Customerly reposted this
📒 𝗧𝗵𝗲 𝗱𝗮𝘆-𝘁𝗼-𝗱𝗮𝘆 𝘁𝗼𝗼𝗹𝘀 𝗻𝗲𝗰𝗲𝘀𝘀𝗮𝗿𝘆 𝗳𝗼𝗿 𝗮 𝘀𝘁𝗮𝗿𝘁𝘂𝗽 (𝗶𝗻 𝟮𝟬𝟮𝟰) You know how much I love this kind of post. When I read this post of Pietro this morning [https://lnkd.in/dc2mwVPA], I immediately thought of adding my favorite #tools that I think are useful (and necessary) for a #startup in 2024. ➡️ Here's my list: 𝗦𝗮𝗹𝗲𝘀 ◾️ HubSpot - CRM ◾️ Crono - Outbound Sales & Prospecting ◾️ Aircall - Business phone platform ◾️ Vidyard - Video messaging ◾️ Calendly - Appointment Scheduling ◾️ Twain - Improve sales templates ◾️ PandaDoc - Document automation ◾️ Hyperbound - AI Sales Role-Play ◾️ Leadinfo - Website viewers 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 ◾️ Canva - Quick Marketing Projects ◾️ ChatGPT - Copy and ideas ◾️ Grammarly - AI Writing Assistance ◾️ Elementor - Website Builder ◾️ StreamYard - Webinar ◾️ Luma - Event pages ◾️ Landbot - Lead Gen Chatbot ◾️ Intuit Mailchimp - Email marketing platform ◾️ Semrush - Keyword research & competitor analysis 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 ◾️ Figma - Product Design ◾️ June.so - Product analytics ◾️ Chatty Insights - Customer interviews ◾️ Balsamiq - Wireframe ◾️ GitHub - Developer platform 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 ◾️ Customerly - Customer Service & Knowledge Base ◾️ Frill.co - Customer feedback, Roadmap and Announcements 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 ◾️ Xero - Accounting ◾️ Stripe - Payments ◾️ Jet HR - HR Platform 𝗧𝗲𝗮𝗺 ◾️ Slack - Communication ◾️ Notion - Wiki, docs & projects ◾️ Google Workspace - Storage and Team Management I'd be curious to know if you have any other tools to recommend (if so, please share them in the comments). ⚡️ And of course, thanks Pietro for mentioning Crono in your list! If you liked this post, follow me --> Alex Roggero⚡️ #Startups #Tools
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