

Level AI is the next-level contact center intelligence platform. Our AI-first SaaS helps companies uncover customer insights and drive business outcomes. Level AI enables omnichannel optimization by analyzing customer experience, assisting agent performance, and automating contact center operations.
07 Mar 2023
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Melior AI is a contract intelligence platform that offers cross-language semantic search, question answering, and intelligent document processing. It helps users categorize and review legal documents, find answers, and automate workflows for better business decision-making.
13 Jul 2023
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IBM Task Mining is a process discovery tool that analyzes user interactions with desktop applications to identify and map business processes. It captures data from employee computer screens, mouse clicks, and keystrokes to create a visual representation of how tasks are performed. This allows organizations to understand inefficiencies, bottlenecks, and deviations from standard operating procedures. By providing insights into actual task execution, IBM Task Mining helps businesses optimize processes, improve productivity, and ensure compliance.
30 May 2024
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