The first step in building a safe product is knowing what you stand for. At Character.AI, we believe in providing a positive experience that enriches our users’ lives while avoiding negative impacts for users and the broader community.
We recognize that these technologies are quickly evolving and can raise novel safety questions. We take that very seriously. Our commitments to our users:
- We’ll carefully design our policies to promote safety, avoid harm, and prioritize the well-being of our Community.
- We’ll align our product development to those policies, using them as a north star to prioritize safety as our products evolve.
Those commitments are easy to articulate and harder to put to practice. The field of AI safety is still very new, and we won’t always get it right: Sometimes our policies won’t be correctly calibrated. And sometimes the technological protections we build won’t work as intended, or will be works in progress. We are committed to creating an ongoing cycle of review and improvement, being transparent when we fail, and are constantly striving to improve the safety and reliability of our products.
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